Usually I would hope to get good customer service response from big name companies. I remember having calling many manufacturing companies around USA and I get answer from them very fast. Unfortunately, not this time. Recently, I’ve bought a new Western Digital 160GB Passport External Drive from Sam’s Club as a gift for my brother’s […]
Entries Tagged as 'Customer Service'
Bad customer service at Western Digital USA
January 20th, 2008 · No Comments
Tags: Review · Customer Service
Luvs Diaper damage front strip
December 17th, 2007 · 1 Comment
This is my third jumbo pack of Luvs diapers we are using for our son. It is size 4 and the pack comes with 34 diapers. Yesterday night when I used one of the diapers and was fastening it on, I peeled the velcro strip from the front panel to tighten the diaper a little […]
Tags: Customer Service · Baby Items
Mail Delivery and Courier Services
December 11th, 2007 · No Comments
When I was working with a company in Malaysia, we had an employee whose main job is dedicated to deliver and courier documents and other mails to offices we were dealing with. When there were no delivery was needed, he would be sitting around reading the newspapers. Back then, they did not have any delivery […]
Tags: Customer Service · BCF
Consumer experience management services
November 7th, 2007 · No Comments
I once signed up with a company to be their Mystery Shopper. It was fun and also some extra income or free meal on the side. If I get the chance to do it again I will. I love to give my feedback on my experience while doing my secret shopping. It is good to […]
Tags: Customer Service · BCF
Refurbished Canon SD630
September 16th, 2007 · 3 Comments
A few months back I was having a problem with my SD110 camera. The camera was still working but the images have pink horizontal lines on them. Video capture was OK, no problem. My camera was out of warranty so I didn’t even bother to call Canon to check. It was then downgraded to my […]
Tags: Customer Service · Electronics
Kidz Banz Little Hunter
August 20th, 2007 · 2 Comments
I placed an order for a Kidz Banz Little Hunter from an Amazon.com 3 party merchant, Baby Supermarket two weekends ago. I read the description that this item comes with a ‘cool hat‘ and a sunglasses and for only $13.49. I think the price is very good for 2 items. So I bought it. The […]
Tags: Customer Service · Clothings & Accessories
Little Tikes Champ Sports Center
July 14th, 2007 · 1 Comment
You see here is a Little Tikes sports toy set which we got for our boy. But do you also see the marker pen scribbles I made on the toys in the picture on your right? This item we bought from TRU (Toys ‘R’ Us), but it finished my batteries like crazy. I had to […]
Tags: Customer Service · Toys








